Privacy Policy | kovac.ai AI Readiness Assessment

This Privacy Policy explains how Kovac Digital LLC, doing business as kovac.ai ("kovac.ai," "we," "us"), collects, uses and protects information when you use the AI Readiness Assessment at assessment.kovac.ai (the "Assessment").

1. Information you give us.

Contact details: your name, email address and company, and your job title if you add it.
About your organization: industry, company size and your role, if you choose to share them.
Your answers to the assessment questions and the scores calculated from them.
Save and finish later: if you ask us to save your progress, your email address and your answers so far.
Messages you send through our contact form, including any phone number or details you include.
Purchase details if you buy a report (see Payments below).

2. Information collected automatically.

Usage events, such as which version you started, how far you got, the page or site that referred you, campaign tags in the link (UTM tags) and your device type. These are linked to a random ID stored in your browser and are not connected to your name or email until you submit the form.
Your IP address and basic browser information, used to prevent spam and abuse, enforce rate limits and keep the service secure.
Browser storage on your device, used to save your progress and remember your most recent result on that device.

We do not use advertising cookies or third-party advertising trackers.

3. Google Analytics

We use Google Analytics to understand how visitors use this website. It collects information such as pages visited, device and browser details, and assessment activity, including the assessment version, your overall score and stage, and, if you choose to answer them, your industry, company size and role from a fixed list of categories. We do not send names, email addresses, company names, your individual answers to the assessment questions, or private report links to Google. You can opt out using Google's opt-out browser add-on.

4. How we use your information.

To show and email your results, report and PDF.
To email you a link to finish your assessment when you ask us to save your progress. We send one email per request and do not use it for marketing.
To send a small number of follow-up emails about your results, such as after 3 and 10 days and a reminder to retake the assessment after 6 months. Every follow-up has an unsubscribe link.
If you opt in, to send you the kovac.ai newsletter. You can unsubscribe at any time.
To reply to messages you send us and, if you ask, to talk with you about our services.
To deliver reports you buy and keep records of those purchases.
To improve the Assessment and to create aggregate, anonymous benchmarks, such as average scores by industry. Benchmarks never identify you or your organization.
To protect the service, prevent fraud and meet legal obligations.

We do not sell your personal information, and we do not share it with other companies for their own marketing.

5. AI processing.

To write your personalized analysis and any report you buy, we send your answers, scores, industry, company size and role to Anthropic's Claude API. We do not send your name or email address for this purpose. The analysis is stored with your results. We also use AI tools within our admin systems to help our team review submissions and plan follow-ups. These tools use Anthropic's Claude API, and only authorized kovac.ai staff can use them.

6. Who we share information with.

Service providers that help us run the Assessment: Lovable and Lovable Cloud (website hosting and data storage), Resend (email delivery), Stripe (payments), Cloudflare Turnstile (spam protection) and Anthropic (the Claude AI models that write analyses and reports and power our internal admin tools). Our pages also load fonts from Google Fonts, which receives your IP address when the fonts load. These providers handle information only to provide their services to us.
Public share pages, only if you create one. A share page shows your assessment version, overall score, level and matrix position. It does not show your name, email, company, role or area scores, and you can ask us to remove it at any time.
When required by law, or to protect our rights, our users or the public.
If kovac.ai is involved in a merger, acquisition or sale of assets, information may transfer as part of that transaction, subject to this policy.

7. Payments.

If you buy a report, Stripe processes the payment on its secure checkout page. We never see or store your card number. We receive the order details Stripe shares with us, such as your email, the product, the amount, any promotion code and whether the payment succeeded or was refunded, and we keep them with your assessment to deliver your report and for our records.

8. How long we keep information.

Submissions: for as long as they are useful for following up on your results, or until you ask us to delete them.
Saved progress: 30 days, then deleted automatically.
Purchase records: as long as needed for tax and accounting purposes.
Anonymous usage events and aggregate benchmarks: may be kept longer because they do not identify you.

9. Your choices and rights.

My results: select the person icon at the top of any page and enter your email. We will send you a sign-in link so you can see your results, download reports, update your details, manage follow-up emails and delete your information.
Unsubscribe: use the link in any follow-up email.
Contact us: you can also ask us to see, correct or delete your information through our contact form at assessment.kovac.ai/contact, or by mail at the address below.

When we delete your information, we remove your submissions, notes and linked usage events and confirm when it is done. We may keep purchase records we are required to keep. Depending on where you live, you may have additional rights under local law. Contact us and we will respond as the law requires.

10. Security.

We use encrypted connections (HTTPS), restrict access to your information to authorized kovac.ai staff, and use private, signed links for reports. No method of transmission or storage is completely secure, but we work to protect your information.

11. Children.

The Assessment is intended for business use by adults. It is not directed to anyone under 18, and we do not knowingly collect information from children.

12. Where we process information.

kovac.ai is based in the United States, and our service providers may process information in the United States and other countries.

13. Changes to this policy.

We may update this policy from time to time. When we do, we will change the "Last updated" date above. If we make significant changes, we will note them on this page.

14. Contact.

Kovac Digital LLC dba kovac.ai, 4741 Central St., Ste. 1800, Kansas City, MO 64112. Contact form: assessment.kovac.ai/contact.